Here’s what our patients are saying about their experience
⭐⭐⭐⭐⭐ Hyun K, January 2020 on Google
My 10 yo son got Ortho-K lenses at Family Vision Center in the summer of 2019. Dr. Guy is very professional and kind – my son introduced Dr. Guy as “the nicest doctor ever” to his little sister. He has been doing very well with the lenses and taking good care of them, thanks to good teaching and close follow-ups with Dr. Guy. I am very satisfied with the result and service so far. I personally think the cost is reasonable given multiple follow-ups with numerous eye exams, always with Dr. Guy. I also like that the clinic appointment is almost always readily available and very quick. He had been initially referred to the other vision clinic by his ophthalmologist which was the only place the doctor knew prescribing Ortho-K lenses . However the earliest appointment was 5 months far with that eye clinic. I looked up every eye clinic website in Rochester and called the clinics which introduces Ortho-K lenses on their homepage. I got to know FVC with the 4th or 5th call and made an appointment in 1 week. It is such a huge gap in waiting time almost made me feel dumb and unreal. FVC is probably one of the very few places in Rochester which serves Ortho-K lenses now. I strongly recommend here if you’re interested in the Ortho-K lenses.
⭐⭐⭐⭐⭐ Slavik M, December 2019 on Google
Very good service, keep it up. Thank you.
⭐⭐⭐⭐⭐ Clark H, December 2019 on Google
I visited this practice to follow up on how an old retina injury and get new classes. Everything was very professional from the exam to receiving the glasses. Will be returning for any vision needs moving forward!
⭐⭐⭐⭐⭐ Andrew B, December 2019 on Google
Absolutely enjoyable eye doctor business. Family owned. Treat you respectfully, clean modern office space, amazing customer service. Recommended 100%.
⭐⭐⭐⭐⭐ Jason K, September 2019 on Google
Very friendly and knowledgeable. Would absolutely recommend.
⭐⭐⭐⭐⭐ Greg S, September 2019 on Google
Had an awesome experience getting a way overdue eye exam. I was hesitant at first to do an eye dilation exam but Dr. Guy and the staff took the time to explain to me the importance of having one done with my exam. My prescription was a perfect match for what I needed. The staff was really friendly and rally pleasant. I also really liked that I was able to fill out most of the necessary forms before my appointment from my phone. Definitely a time saver.
⭐⭐⭐⭐⭐ Healthgrades, August 2019 on Healthgrades
The staff and overall atmosphere at this Vision Center was immensely welcoming, kind and efficient. Dr. Vadim Guy was very thorough with my eye exam and he made sure that all my concerns were addressed and double-checked. I’m very grateful for my experience, and I look forward to returning next year. I can’t recommend this place highly enough.
⭐⭐⭐⭐⭐ Dan C, August 2019 on Google
Wonderful and friendly staff, five stars all the way!
⭐⭐⭐⭐⭐ Svitlana S, September 2019 on Google
I recently got my sunglasses there and i am totally in love with them. I love coming there Dr Vadim Guy and his staff are amazing at what they do. I would recommend them to anyone who needs stylish glasses and great quality too. Everyone is super friendly and knowledge.
⭐⭐⭐⭐⭐ Brigitte Z, July 2019 on Google
Wonderful staff and Doctors here. They take their time and make sure to meet your needs. even give fashion advice when picking out glasses! I love mine, great quality, great style! Definitely worth the visit.
⭐⭐⭐⭐⭐ David B, May 2019 on Google
Family Vision Center is one of the best eye clinics in Rochester, NY. The receptionist and optician are extremely kind, helpful, and efficient in providing details on eye-wear and payment options. The staff go out of their way to answer any questions you might have as well. Dr. Guy is professional, kind, and receptive to any concerns you may have. The quality of care he provides during the eye examination is precise, considerate, and accommodating. I definitely recommend them.
⭐⭐⭐⭐⭐ Susanna I, May 2019 on Google
Very pleased with the selection of glasses! Found my favorite and I love them!! Such a pleasure to work with!
⭐⭐⭐⭐⭐ Misty F, April 2019 on Google
I was not a eye glass wearer for most of my 59 years… Over the past few years I’ve gotten to a point where I need them. I tried a few other places before finding Family Vision. I just could not get used the glasses. My choices were to either wear something I couldn’t get used to, or wear nothing and see nothing… All of the people at FVC were sincere in their efforts to help me find something that would work for me. I now have a pair of glasses I can both see and wear comfortably. I would recommend them to anyone – they were all very friendly and welcoming.
⭐⭐⭐⭐⭐ Kristina M, April 2019 on Google
Great Doctor and Staff! I have been coming here for years, would recommend to anyone. They have a great selection of glasses as well!
⭐⭐⭐⭐⭐ Andrey D, 2019 on Google
Great place, Dr. Guy is awesome! Very welcoming atmosphere. Everyone was very friendly and helpful. They have a great selection of frames and will go the extra mile to help you.
⭐⭐⭐⭐⭐ Charlene O, 2019 on Google
I can’t say enough about how wonderful this place is. It’s clean and bright, and you’d be hard-pressed to find a kinder, friendlier staff, plus their selection of frames is super impressive. Thanks to Dr. Guy and Dr. O for a great exam and my amazing new glasses that I’ve already received a bunch of compliments on!
⭐⭐⭐⭐⭐ Tisha C, 2019 on Google
Loved the experience and quality of service very professional and clean environment also very friendly and knowledgeable staff and doctor guy definitely knows his stuff Definitely recommend this place for anyone looking to get glasses or contacts great selection of frames to choose from.
⭐⭐⭐⭐⭐ Abigael L, 2019 on Google
Absolutely love this place! The office is clean and updated, the staff is informed and friendly, and the doctor is the best! It is a comfortable and relaxed atmosphere and the exam is thorough (and I got out in under an hour)! They have a wide array of frames and lots of lenses on-hand so you can walk out with new lenses the same day! Cannot say enough good things about these people!
⭐⭐⭐⭐⭐ Colleen L, 2019 on Google
Family vision center goes above and beyond for their clients. Everyone is so nice and polite. We will never go anywhere else!
⭐⭐⭐⭐⭐ Chris B, 2019 on Google
Very service oriented, excellent selection of glasses, the DR is very willing to answer all questions fully. I found the staff knowledgeable and very friendly. I consider myself a repeat customer.
⭐⭐⭐⭐⭐ RYP Pro, 2019 on Google
Had to come in for a quick repair for my glasses. Dr. Guy handled it quickly and for free. 5/5 service.
⭐⭐⭐⭐⭐ Raquel T, 2019 on Google
Love love LOVE Dr.Guy! He is very knowledgeable in his field and gives all the information he can provide to the patient pertaining their eye health. He also remembers his patients and follows up with previous records in a reasonable manner. Would have loved this type of eye doctor back in my old town!
⭐⭐⭐⭐⭐ C Othracct, 2019 on Google
Dr. Guy and staff are great. They’ve been nothing but friendly and helpful as I adjust to wearing a scleral lens for the first time. I’ve been with them from the diagnosis to the final lens fitting and couldn’t be happier. This process took about six months and I was always satisfied with their service. I highly recommend them!
⭐⭐⭐⭐⭐ Emily P, 2019 on Yelp
Dr. Guy (& EVERYBODY at Family Vision Center) is absolutely wonderful. How often can you say that you look forward to going to any kind of Doctor? My husband, daughter and I are all patients of Dr. Guy and all agree that he’s one of the best. At my most recent appointment, Dr. I, an optometry resident, treated my five-year-old and was fabulous! He was kind and funny and treated my daughter SO well – even in the midst of her eye drop-related meltdown. The office itself is in an unsuspecting Henrietta Plaza, but the waiting room is modern and bright. Can’t recommend Family Vision Center more highly.
⭐⭐⭐⭐⭐ Irene S, 2018 on Google
It’s evident that Family Vision puts heart and soul into their business. I found Bevel frames here, a welcoming staff, and breathing space.