Eye Emergencies in Rochester

Eye Emergencies in Rochester

Foreign objects or stabbing pains in your eye? Don’t wait!

(585) 427-0780

Experiencing a stab of pain in your eye?

Sudden changes in vision? Images appearing faded, blurry or foggy?

Got chemicals or another foreign object or substance in your eye?

Come visit Family Vision Center - Rochester for emergency eye care.

Our Rochester optometrists can help you preserve your vision and eye health.

eye emergency treated at Family Vision Center - Rochester

We understand that accidents happen.

Our optometrists know exactly what to do to help you through your eye care emergency.

Whether it’s a workplace accident, an at-home incident, or some other emergency requiring immediate attention, we’re here to help you preserve your eye health and sight!


Give Your Eyes the Care They Deserve

(585) 427-0780


What To Do If You Have an Eye Emergency

close-up of eye

First things first. Don’t panic! Staying calm is the best way to help you think straight and help those around you to remain calm. Often, it’s not necessary to go to an emergency room for eye emergencies. In fact, the vast majority of people who go to the emergency room for eye care could have received treatment from their local optometrist instead.

If you’re unsure whether you’re experiencing an eye emergency, give us a call immediately! Delay may increase the risk of serious complications and may result in vision loss.

Until you see your eye doctor or seek urgent care, avoid the following:

  • Don’t try to remove an embedded object out of your eye
  • If your eye is injured, don't press on it or rub it
  • Dry cotton and sharp instruments such as tweezers should never be used on the eye.

Whether you've had a workplace accident or an at-home incident, our eye doctors are here to help


Urgent Eye Care in Rochester

Our optometry practice in Rochester

Photograph of Vadim  Guy
Hours
  • Monday 9:30 am - 5:00 pm
  • Tuesday 9:00 am - 5:00 pm
  • Wednesday 9:00 am - 5:00 pm
  • Thursday 9:00 am - 1:00 pm
  • Friday 9:00 am - 3:00 pm
  • Saturday Closed
  • Sunday Closed
Insurance Plans
  • VSP
  • Medicare
  • United Healthcare
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Anthem
  • Metlife
  • MVP Health Care
  • Excellus
Patient Reviews
4.6
79 Reviews
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- Feb. 28, 2023
Dr Outenen (?) is phenomenal. He explained my eye issue in layman’s terms and prescribed the perfe... ct remedy. My eyes feel better already. Thank you Dr Guy for having the best team!
- Feb. 16, 2023
Good quality eye care has always been super important to me. Always striving to have the best possib... le vision possible. The exams at Family Vision Center are so thorough. The doctors and opticians will work with you individually and help you figure out what the best option is for you whether it be contacts, glasses or both! I have never seen this clearly before in my life, it’s great! Highly recommend Family Vision Center and all of its doctors for all of your eye care needs!
- Oct. 13, 2022
Dr. Guy is Great! & the staff is wonderful .Highly recommend going to this practice for all your Eye... needs 🙂
- May. 27, 2021
Warning: lengthy review! Before coming here, I saw the same eye doctor since I first got glasses in ... 2nd grade (I am 25 now). Although I loved my previous eye doctor, I decided to try a new office because I was treated poorly by the office staff there. I chose Dr. Guy based on the positive reviews on Google and I am so happy I did! The office staff is incredibly kind and helpful. Dr. Guy spent 2 hours with me at my first visit doing a complete glasses and contact exam plus dilation. I really felt like he did an extremely thorough exam and he patiently answered my questions and concerns. I was given two kinds of contacts to sample before choosing which ones I wanted. Then I worked with Valeriy to choose my glasses. I was willing to spend a high amount on these because I never buy full strength glasses due to my high prescription (-8.00 in both eyes). I always had trouble with minimizing facial distortion because my prescription is so awful, but Valeriy helped me choose the best frames and lenses to accommodate this issue (rounder frame and higher index digital lenses). For the first time in years I actually love how I look in glasses! Also, at my last office it used to take weeks for my glasses to come in because of the high prescription. Here, I got my glasses 5 days after picking them out and getting all the measurements done! My entire experience here was positive from start to finish and I am so happy I found them. Thank you all at Family Vision Center 🙂
- Apr. 12, 2021
The place was nice. All the employees were great and treated me very well. I recommend this place to... everyone. Thanks to all of them.
- Feb. 22, 2021
Highly recommend. From the time I stepped into the Family Vision Center to when I was done, the staf... f was very nice and accommodating. Helped answer any questions I had. It was my first time getting glasses and the entire process was smooth. If you want top notch service and unbeatable prices, this is the place to be.
- Dec. 08, 2020
Excellent Eye Dr., and a first rate experience. I was recommended to this practice by an experience... d optician. Dr. Guy and his staff really came through. Highly recommend for anyone looking for a real eye doctor in Rochester.
- Jan. 28, 2020
All three of my children see Dr Guy. He explained everything clearly and took his time with each kid... do. The follow up report we needed was very thorough. Extremely happy with our visits!
- Jan. 02, 2020
My 10 yo son got ortho-K lenses at Family Vision Center in the summer of 2019. Dr. Guy is very profe... ssional and kind - my son introduced Dr. Guy as "the nicest doctor ever" to his little sister. He has been doing very well with the lenses and taking good care of them, thanks to good teaching and close follow-ups with Dr. Guy. I am very satisfied with the result and service so far. I personally think the cost is reasonable given multiple follow-ups with numerous eye exams, always with Dr. Guy. I also like that the clinic appointment is almost always readily available and very quick. He had been initially referred to the other vision clinic by his ophthalmologist which was the only place the doctor knew prescribing ortho-K lenses . However the earliest appointment was 5 months far with that eye clinic. I looked up every eye clinic website in Rochester and called the clinics which introduces ortho-K lenses on their homepage. I got to know FVC with the 4th or 5th call and made an appointment in 1 week. It is such a huge gap in waiting time almost made me feel dumb and unreal. FVC is probably one of the very few places in Rochester which serves ortho-K lenses now. I strongly recommend here if you're interested in the ortho-K lenses.
- Dec. 12, 2019
Very good service, keep it up. Thank you.
- Dec. 04, 2019
I visited this practice to follow up on how an old retina injury and get new classes. Everything was... very professional from the exam to receiving the glasses. Will be returning for any vision needs moving forward!
- Dec. 03, 2019
Absolutely enjoyable eye doctor business. Family owned by 2 brothers and their mother. Treat you r... espectfully, clean modern office space, amazing customer service. Recommended 100%🤗🤗🤗🤗🤗🤓🤓🤓🤓🤓🤓
- Aug. 27, 2019
Very friendly and knowledgeable. Would absolutely recommend.
- Aug. 07, 2019
Had an awesome experience getting a way overdue eye exam. I was hesitant at first to do an eye dilat... ion exam but Dr. Guy and the staff took the time to explain to me the importance of having one done with my exam. My prescription was a perfect match for what I needed. The staff was really friendly and rally pleasant. I also really liked that I was able to fill out most of the necessary forms before my appointment from my phone. Definitely a time saver.
- Jul. 31, 2019
Wonderful and friendly staff, five stars all the way!
- Jul. 10, 2019
I recently got my sunglasses there and i am totally in love with them. I love coming there Dr Vadim ... Guy and his staff are amazing at what they do. I would recommend them to anyone who needs stylish glasses and grear quality too. Everyone is super friendly snd knowledge.
- Jun. 17, 2019
Wonderful staff and Doctors here. They take their time and make sure to meet your needs. even give f... asion advice when picking out glasses! I love mine, great quality, great style! Definitely worth the visit.
- Apr. 16, 2019
Very pleased with the selection of glasses! Found my favorite and I love them!! Such a pleasure to w... ork with!
- Mar. 12, 2019
I was not a eye glass wearer for most of my 59 years... Over the past few years I've gotten to a po... int where I need them. I tried a few other places before finding Family Vision. I just could not get used the glasses. My choices were to either wear something I couldn't get used to, or wear nothing and see nothing... All of the people at FVC were sincere in their efforts to help me find something that would work for me. I now have a pair of glasses I can both see and wear comfortably. I would recommend them to anyone - they were all very friendly and welcoming.
- Mar. 06, 2019
Great Doctor and Staff! I have been coming here for years, would recommend to anyone. They have a gr... eat selection of glasses as well!

View All 79 Reviews

Eye Emergencies FAQs

What is considered an eye emergency?

Eye emergencies are anything that may cause permanent damage to your eyes or vision without timely intervention from an eye care professional.

The most common types of eye emergencies include:

  • A blow, poke or other trauma to the eye
  • Sudden loss of vision in one or both eyes
  • Chemical spills in the eye
  • Foreign object embedded in the eye
  • Sudden appearance of light flashes or floaters
  • Contact lens lost in the eye
Does an eye infection require urgent care?

Symptoms of an eye infection typically include itching, burning, redness, crusty and watery eyes. See a Rochester eye doctor if your symptoms last over 4 days or if you experience intense pain, redness, blurred vision or light sensitivity.

What should I do if a foreign object enters my eye?

Most of the time, a person can easily remove debris from the eye by repeatedly blinking to get the debris out. If that doesn't work, you can wash your eye with saline (sterile salt water) to flush out any dust and dirt from your eye, or use streaming tap water.

However, to scratch your cornea while attempting to get an object out which can cause further site-threatening complications.

So the best thing you can do in this kind of eye emergency is to get to your eye doctor in Rochester as soon as possible.


Woman with red eyes holding her head

Have an eye emergency?

Protect your vision by contacting Family Vision Center - Rochester in Rochester without delay!

(585) 427-0780